Better Governance

I will be doing a series of posts on the quality of our Governance and what can be done to make it better. Its a source of great frustration for me, and for most fellow Indians, to have to interact with those that govern us.  We go to great lengths to avoid the interaction. Many of the issues of governance are really customer service issues and would be resolved in a matter of years in a competitive environment - think telecoms before and after private players. Or banking. So this series of posts will investigate this issue and hopefully throw some light.